As an Architect, Graham Henderson, SnagR’s founder and CEO, was frustrated to have to carry piles of paper along with essential tools to construction sites. Not only was it inconvenient to plot findings on the drawing onsite, but he also found it torturous to manually notify different subcontractors for each of the defect after inspection. When digital technology rose and powerful handheld devices were readily available, Mr. Henderson saw the opportunity to revolutionise the way the construction industry worked. Also trained in computer programming, he stretched the limits of technology to develop a preliminary mobile application to enhance his work efficiency, which caught attention of his construction counterparts, and further became the conceptual prototype of SnagR. SnagR was officially established on 1st October 2008, with the first project launched with Kier Moss for Sidney Stringer Academy in Coventry, the UK. Since then, SnagR has grown from a sole programmer to a whole development team, from one project to over 5,000 projects worldwide, from the United Kingdom to establishing international offices across continents. With the belief that every project is unique, SnagR is designed to be highly customisable. Apart from construction and infrastructure, this generic software has also attracted industries such as facility management, manufacturing and shipbuilding over the years.